At Access-Easy.com, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, our return and exchange policy is designed to be simple and hassle-free.

Eligible Countries

Currently, our return and exchange policy applies only to orders shipped within the United States.

Returns

We gladly accept returns for both defective and non-defective products, provided the items meet the following conditions:

• Items must be in new, unused condition and in their original packaging.
  
• Returns must be initiated within 7 days of the delivery date.
  
• All returns must be sent by mail using the included return label.
  
• A prepaid return shipping label is included in your package for your convenience.
  
• We do not charge any restocking fees.
  
• Refunds will be processed within 14 business days after we receive and inspect the returned item. Refunds will be issued to the original method of payment.
  

Exchanges

If you wish to exchange an item:

• for products in new condition within 7 days of delivery.
  
• included prepaid return label to mail the item back.
  
• no additional cost.
  

How to Start a Return or Exchange

1. prepaid return label included in your package.
2. Pack the item securely in its original packaging.
3. Affix the return label to the package and drop it off at your nearest carrier location.
4. Once received and inspected, we will process your refund or exchange within the stated timelines.
   
   

Important Notes

• used, damaged, or outside the 7-day window may not be eligible for refund or exchange.
  
• Please retain your tracking number until your return is confirmed
  

For any questions or assistance with your return or exchange, please contact our customer support team at hello@access-easy.com

or call on 786-744-8706